I hate Comcast.
I live in South Philly. Every few days, my signal gets all fucked up. It goes in and out (somtimes for minutes at a time) and makes watching anything a real pain in the tookus. As I live in America, pay taxes, vote, hunt down Commies (yes they are still out there) and pay over $100 for cable, this should not be happening. And if it is happening it should be fixed. My repeated calls to Comcast always results in the following exchange:
Me: My cable keeps going in and out.
Customer Service Rep: I am sorry to hear that, sir. I don’t see and outages in your area, I’ll send a signal to see if your box is functioning.
Pause. I hear them tapping some keys over the phone. I have no idea if they are really sending a signal to my box or not. Methinks they are not.
Customer Service Rep: Ok. It seems that your box is functioning. I suggest that you unplug your box…
Me: No, I am not doing that. I have already unplugged the box and reset it which turned off my cable for about 30 minutes and the problem is still there. I pay over $100 a month I need someone to fix this NOW.
Customer Service Rep: I understand sir, I can set up an appointment to have a technician come out to your house.
This little vignette has happened five times! (Fool me once, shame on you. Fool me five times, I’m fucking pissed!) Each time the tech comes out and says, “There was a cable loose outback/inside/down the basement/there is nothing wrong” and the problem persists. The last guy who came out was at least honest, saying ” I have no idea what the problem is. I am on your block at least once a week with this and I haven’t figured it out yet. It must be South Philly.”
Now it’s the neighborhood’s fault. *SIGH* as we write a check to Comcast for $100. Let’s face it, we need TV.
This nothing compared to what happened to Mona “I’m Mad as Hell and I’m Not Gonna Take It Anymore” Shaw. Check out her story here.
Money shot:
So, after stewing over it all weekend, on the following Monday, she went downstairs, got Don’s claw hammer and said: “C’mon, honey, we’re going to Comcast.”
Did you try to stop her, Mr. Shaw?
“Oh no, no,” he says.
Old people. Gotta love ‘em.



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